In this video of Inspector Simon Guilfoyle discusses the use of the Vanguard Method of systems thinking in West Midlands police. He outlines some of the improvements in decision-making, the reduction in crime and as a consequence the increase in capacity. https://vimeo.com/209849386 … [Read more...] about Systems Thinking in West Midlands Police
Archives for February 2019
John Seddon: The origins of the Vanguard Method (tVM)
In this video Professor John Seddon describes the origins and evolution of the Vanguard Method. https://youtu.be/uN2CQe7V61E … [Read more...] about John Seddon: The origins of the Vanguard Method (tVM)
Systems thinking in Great Yarmouth Council
This video from 2012 shows Kate Watts discussing what they learned when they studied their food safety service as a system. What they learned on their subsequent redesign redefined the food safety business in the U.K. and led to changes in regulation. https://youtu.be/WHpOJIlc22w … [Read more...] about Systems thinking in Great Yarmouth Council
Freedom from Command & Control
If you are interested in effective approaches to services improvement, transformation and change then this book is a must read. Originally published in 2003, it outlines the Vanguard Method, a structured normative method designed for services. The method has three main parts: Check (study), Redesign (plan) and Roll-in (do). It is a sophisticated blend of psychology, systems … [Read more...] about Freedom from Command & Control
Systems Thinking in Staffordshire Fire Service
Chief Fire Officer Becci Bryant describing what Staffordshire fire service learned when they used the Vanguard Method to study their service as a system. Watching time: 5:39 minutes https://youtu.be/cVRK4ZAuevY … [Read more...] about Systems Thinking in Staffordshire Fire Service