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Home » Archives for Howard Clark

Howard Clark

About Howard Clark

Howard Clark has 20 years experience of services effectiveness, operations management and consulting in the public, private and HEI sectors. He has spent 12 years consulting as an external and internal consultant including 5 years with Vanguard Consulting.

Designing and doing in a traditional programme environment

January 3, 2020 By Howard Clark Leave a Comment

As services improvement specialists the ability to explore, understand and adapt to the different situations that we find is critical. And sometimes the pieces of work that we take-on are ‘make it happen’ tasks in traditional project and programme environments. Intended outcomes have been specified and work has been broken-down and packaged-up as part of a large program, with … [Read more...] about Designing and doing in a traditional programme environment

Beyond Command and Control by John Seddon

October 29, 2019 By Howard Clark Leave a Comment

If you are interested in profound thinking on transformation, change and improvement then I recommend John Seddon's ‘Beyond Command and Control’ (2019). And for those of you who have read the precursor 'Freedom from Command and Control' (2003), prepare to be surprised. This book marks a genuine departure in both tone and style and I believe it to be Seddon's best work. For its … [Read more...] about Beyond Command and Control by John Seddon

To understand effectiveness university leaders should study demand

April 25, 2019 By Howard Clark Leave a Comment

One of the quickest ways for university leaders to understand the effectiveness of their services is to study demand. When done right, such studies will provide a student perspective that can act as a sophisticated way to reframe student services. Studying demand in a university As a consultant I conducted a demand analysis (adapted to meet constraints and to fit within … [Read more...] about To understand effectiveness university leaders should study demand

Consulting advice is serious business

April 5, 2019 By Howard Clark Leave a Comment

Despite widespread humour about business consultants giving advice, it is a serious endeavour. Bad advice harms companies and livelihoods. I wanted to illustrate the mechanics of advice-giving with an example from internal consulting practice. A CIO asks for an opinion A Chief Information Officer (CIO) asked for advice during an IT development freeze. One team had … [Read more...] about Consulting advice is serious business

Seeing distance learning module production as a system

April 2, 2019 By Howard Clark Leave a Comment

Recently a department responsible for the digital design and build of distance learning modules asked me to assess the feasibility of introducing new technology and agile. A quick-look identified that an expanded study was necessary. Excavating the system It can take some time for a module to progress from initial idea, through the process of design, content creation and … [Read more...] about Seeing distance learning module production as a system

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Book reviews

October 29, 2019

If you are … [Read More...] about Beyond Command and Control by John Seddon

February 22, 2019

If you are … [Read More...] about Freedom from Command & Control

January 27, 2019

Peter Checkland's … [Read More...] about Systems Thinking, Systems Practice by Peter Checkland

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Recent Posts

  • Designing and doing in a traditional programme environment
  • Beyond Command and Control by John Seddon
  • To understand effectiveness university leaders should study demand
  • Consulting advice is serious business
  • Seeing distance learning module production as a system

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